Delivery Conditions

Payment Methods

For deliveries within Germany the following payment methods are available:
Invoice (only with your second order)
SEPA debit
Prepayment via remittance
COD (plus 3 Euro fee)

For deliveries outside Germany the following payment methods are available:
Invoice (only with your second order)
Prepayment via remittance

Our banking connection:
Cossana GmbH
IBAN: DE58 2904 0090 0316 9240 00


Deliveries are made within Germany and to the following countries: Andorra, Belgium, Brazil, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Rumania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Hungary, United Kingdom, United States, Cyprus.

Shipment is made quickly and securely by DHL.

All orders received by us weekdays by 2:00 p.m. are shipped the same day. Please note that for prepaid orders we will await receipt of payment before we ship.

Delivery within Germany is made within 1 -2 days and shipments to other countries within 5 – 7 days.

Shipping Costs

Within Germany there will be no shipping charges on orders of at least 80 Euro. On orders below 80 Euro the shipping charge is 5 Euro. 

On orders from outside Germany of at least 100 Euro there will be no shipping charge. On orders below 100 Euro the shipping charge is 10 Euro. Please note that on orders from non-EU countries, customs duty, value-added tax and customs clearance charges may be due in addition to the invoice for goods and shipping costs.